Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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Payarnie provides global opportunities to find online romantic relationships through a host of premium sites and services.

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Why does my bank statement have a charge for PayArnie.com?

“I am trying to pay. Why is my card being declined?”

The nature of Payarnie's sites can occasionally mean that banks may temporarily hold payments during their checking process - please contact your bank if this happens and acknowledge that your want to proceed with your upgrade.

“Why am I being charged?”

When opting in to a premium membership service with one of Payarnie's sites, a charge will be incurred.

If you wish to cancel your subscription at any time, simply head over to the Membership page of your site and follow the cancellation instructions.

“How do I cancel my subscription?”

If you're looking to cancel your mobile billing payments, just text STOP to 89595.

“I pay via my mobile phone provider. How do I cancel?”

If you would like to upgrade to a paid, premium subscription, just head over to the Membership page at any time and choose the option that suits you best.

“How can I pay for membership?”

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, appearing high in search results and access to enhanced search features.

“What are the benefits of VIP Membership?”

Your bank statement is showing a charge for choosing to recently upgrade to a paid, premium subscription service on one of Payarnie's sites.

Your original site of subscription can be quickly and easily located if you can provide us with the email address associated with the account.